McDonald’s application experiences blackout in the United States on Egg McMuffin promo day

McDonald’s notified its clients that it would sell Egg McMuffins for 63 cents on Thursday, Nov. 18, to pay tribute to the menu item’s original cost.

Be that as it may, not every person has had the option to get the app-exclusive deal, as indicated by client complaints and blackout information from Downdetector.

The user-powered blackout detector announced a spike (and possible decrease) in application error messages somewhere in the range of 8:20 and 9:50 a.m. EST prime Egg McMuffin time.

Many clients have since reacted to McDonald’s tweet declaration with complaints of slammed applications or unhonored reclamation codes.

The fast-food chain reacted to a few tweets to explain that its Egg McMuffin promotion must be reclaimed in the McDonalds App during breakfast hours and couldn’t work with in-store kiosks or be joined with different deals or rewards.

Terms for the 63-cent Egg McMuffin deal on the McDonald’s App state: “Valid 1x/day. Valid only at participating U.S. McDonald’s. Excludes $1 $2 $3 Dollar Menu items. Prices may vary. Not valid with any other offer, discount, coupon or combo meal. Limit one offer per person per visit. Tax may apply. Valid when product served. May not be valid for custom orders. McDonald’s reserves the right to discontinue this deal at any time.”

FOX Business tested the McDonalds App at 10:45 a.m. EST and got an error message when attempting to recover the Egg McMuffin deal as a mobile order. The deal worked anyway when the “Use at Restaurant” button was selected.

It’s not quickly clear if McDonald’s locations with more limited breakfast time windows added to the user error message spike. All through the Covid pandemic, numerous corporate and franchise-owned locations have downsized on all-day breakfast service.