Wells Fargo says an issue that made thousands be not able to access to its mobile and online banking Wednesday morning has been settled.
Shortly before 8 a.m. MT, clients started investigating downdetector.com that they couldn’t access their accounts virtually, this coming as stimulus checks started hitting accounts at Wells Fargo and Chase.
Wednesday morning, Wells Fargo took to Twitter after various clients tweeted at them for help, saying, “We apologize to our customers who may be experiencing issues with our online banking this morning due to high volumes. This does not affect stimulus payments with a March 17 effective date which were credited to accounts today. Thanks for your patience.”
Soon after 12:15 p.m. MT, Ask Wells Fargo, the organization’s customer service division, tweeted, “We apologize for the issue we had with our online banking earlier today. Our technical teams have resolved the issue and you should now be able to access online banking again. If you continue to experience issues please let us know.”
Wells Fargo has likewise released that on the off chance that you don’t see your stimulus check in your account today, check the IRS’s Get My Payment tool to decide its status.